Each Disobedience shoe is crafted with precision, ensuring a comfortable yet structured fit. To find your perfect size:

1. Check our size guide – We provide detailed measurements to help you match your foot length with our sizes.
2. Consider the fit – Our shoes are designed for a sleek, true-to-size fit. If you have wider feet or prefer extra room, we recommend sizing up.
3. Still unsure? – Reach out to us at support@thedisobedience.com, and we’ll guide you to the best fit based on your foot shape and preferences.

Absolutely. Disobedience prioritizes comfort, incorporating features like precision fit technology and high-performance cushioning to ensure comfort throughout the day.

Disobedience shoes are crafted by skilled artisans in Chennai, India. We work with expert shoemakers who bring decades of craftsmanship to every pair, ensuring superior quality, comfort, and durability.

Our production process combines traditional techniques with modern innovation, using premium materials sourced responsibly. Every detail is considered to create footwear that embodies bold design and uncompromising quality.

Disobedience shoes are designed with both style and comfort in mind. While they provide a well-balanced and supportive fit, the level of arch support varies by design. Our shoes feature carefully constructed insoles and premium materials to ensure a comfortable wear experience.

If you have specific arch support needs, we recommend using custom insoles for added comfort. Feel free to reach out to us at support@thedisobedience.com, and we’ll help you find the best option for you!

For orders within India, shipping is included in the product price—no extra charges at checkout.

For international orders, shipping is a flat $40 per pair. Additional customs duties or taxes may apply depending on your country’s regulations, which will be the customer’s responsibility.

If your order is taking longer than expected, follow these steps:

1. Check your tracking details – You’ll receive a tracking link via email once your order ships. Sometimes, delays occur due to customs or courier processing.
2. Wait a little longer – Standard shipping timelines may vary, especially for international orders. If your package is still in transit, it might just be delayed.
3. Contact the courier – If tracking shows your package as stuck or undelivered, reaching out to the shipping provider can help resolve the issue faster.
4. Reach out to us – If your order appears lost or hasn’t arrived within the estimated timeframe, email us at support@thedisobedience.com with your order details. We’ll assist you in locating your package or arranging a solution.

If you’d like to return your Disobedience shoes, follow these steps:

1. Check our return policy – Ensure your shoes are unworn, in original condition, and returned within 7 days of delivery. (Exchanges or refunds may not apply to final sale items.)
2. Contact us – Email support@thedisobedience.com with your order number and reason for return. We’ll guide you through the process.
3. Pack & Ship – Securely pack the shoes in their original packaging and ship them to the return address provided. Return shipping costs may apply.
4. Get Your Refund or Exchange – Once we receive and inspect your return, we’ll process your refund or exchange within 7 days.

We’re sorry for the inconvenience! If you receive a damaged or incorrect item, we’ll make it right.

1. Contact us within 3 days – Email us at support@thedisobedience.com with your order number and clear photos of the issue.
2. We’ll review and respond – Our team will assess the situation and provide a solution, whether that’s a replacement, exchange, or refund.
3. Return (if required) – If we need the item back, we’ll guide you through the return process at no extra cost to you.

We aim to resolve these issues quickly so you can enjoy your Disobedience shoes hassle-free!

We want you to love your Disobedience shoes! If you’re not completely satisfied, here’s our return policy:

• Return Window: Returns must be initiated within 7 days of delivery.
• Condition: Shoes must be unworn, in original condition, and returned in their original packaging.
• Exclusions: Final sale items and customized orders cannot be returned.
• Return Shipping: Customers are responsible for return shipping costs, except in cases of damaged or incorrect items.
• Refunds & Exchanges: Once we receive and inspect your return, we’ll process a refund or exchange within 10 days.

To start a return, email us at support@thedisobedience.com with your order number.

We offer refunds for eligible returns, but shipping costs are non-refundable.

• If you return your order, you’ll receive a refund for the product price.
• If your order was damaged, defective, or incorrect, we’ll cover the return shipping and issue a full refund, including shipping costs.

Once your return is approved and processed, your refund will be issued to the original payment method used at checkout.

• Processing Time: Refunds typically take 10 business days to reflect, depending on your bank or payment provider.
• Store Credit Option: If you prefer, we can issue your refund as store credit for a future purchase.

Yes! We offer exchanges for size adjustments to ensure you get the perfect fit.

• Size Exchanges: If your shoes don’t fit as expected, you can exchange them for a different size within 7 days of delivery.
• Style Exchanges: Exchanges for a different style are subject to availability. If your preferred style isn’t available, we can issue store credit.
• Condition: Shoes must be unworn, in original condition, and returned in their original packaging.
• Shipping: Customers are responsible for return shipping costs, except in cases of incorrect or defective items.